RATP simplifies Workday onboarding and accelerates its adoption

Context

RATP chose the Workday SaaS solution to migrate its administrative HRIS, which was structured in silos around payroll management, to a Group HRIS: agile, cross-functional, and accessible to all.

This migration brings about major changes in the habits of HR personnel and managers alike: new processes, new tool.

Objectives

RATP aimed to simplify the adoption of new HR processes and enable the sustainable use of the tool during project deployment.

Change management support was essential.

RATP decided to be supported by Oresys in the implementation of the training programs and the deployment of the Digital Adoption Platform

Scoping

• Guidance and support on defining the production scope based on use cases
• Support in defining validation, acceptance testing, deployment, and deliverable delivery procedures

Design and Production

• Learning Methods : typical scenario simulating the execution of business processes, in an environment 100% identical to the production environment
• Contextual guidance on demand: when the user needs help performing a business process in a real work situation
• Scenario Writing and Validation
• Scenario capture and mock-up creation based on validated scenarios
• Development of guidance and placement of contextual hints
• Design and validation of learning principles and key messages

Acceptance testing and delivery based on qualified and prioritized feedback

Results

Smooth deployment and positive feedback:

• 13 RATP procedures as training exercises accessible at any time by hundreds of concurrent users
• 41 RATP procedures available to facilitate Workday usage in real work situations and accelerate employee engagement

Our trainers ready and enthusiastic about using these innovative learning methods

Our Reassured and confident users

‍