
de clients du CAC 40 référencés UGAP
d'utilisateurs
applicatifs métier chez un seul client
pays

We reached the 110th application by the end of 2020!
We would like to sincerely thank the entire Knowmore team for their work and the assistance they provide us.
Without you, we would never have reached such a large number of applications! Salif and Gibert, Business Department
Emmanuel Esquieu (CEO) and François Fraysse (CTO) found Knowmore, a French publisher of application simulation software. They register the concept of the first Digital Adoption Platform (DAP) with the INPI and pilot K-NOW at France Telecom.
Orange awards Knowmore the Orange Digital Coaching Trophy for the 1st innovative Group IT Department project.
Orange has deployed and continues to expand K-NOW annually across a wide range of areas:
Enterprise Sector, IT, Fiber, Professionals, Stores, Network, SCO, Marketing, Customers, Customer Service, Billing and Collections…
A solution that provides users with help when they need it, while using an application.
This tool, independent of the source application, like a GPS, identifies the user's position within an application, analyzes the operations performed, and consequently offers 'just-in-time' advice and alerts. It can also guide the user throughout their input.
Technically, integrating the solution into an application is simple. The inserted messages are editable, without requiring a new release of the source application.
Vous devez accompagner des centaines ou des milliers d’utilisateurssur une application, vous voulez les former à très court terme, vous cherchez à réduire les coûts du Support, vous êtes en veille, vous avez un projet ou vous souhaitez en savoir plus ?