BFM was migrating to a new core banking IT system comprised of several applications such as Sopra Banking Software (previously Sab).
BFM needed to support and accelerate its 230 users’ digital adoption.
In the planning phase, the change team from Deloitte recommended envisaging an innovative solution to accompany this major IT system change.
BFM chose Knowmore’s Application GPS and put a lot of work into the application simulator.
K-NOW is installed on premises to support the 230 users.
Deloitte and BFM use the storyboard developed together to co-create guides and messages.
